PRIVACY POLICY

PRIVACY POLICY

Last Updated: June 9, 2026

Hines Homes ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide through this website.

By accessing or using this website, you agree to the terms of this Privacy Policy.

INFORMATION WE COLLECT

We may collect personal information that you voluntarily provide, including but not limited to:

• Name
• Email address
• Phone number
• Mailing address
• Property information
• Information submitted through forms, downloads, consultations, inquiries, surveys, or other communications

We may also automatically collect certain non-personal information, including:

• Browser type
• Device information
• IP address
• Pages visited
• Referring websites
• General geographic location
• Website usage data

This information is used to improve website functionality, user experience, analytics, and marketing efforts.

HOW WE USE YOUR INFORMATION

Information collected through this website may be used to:

• Deliver requested guides, downloads, reports, and resources
• Respond to inquiries and requests
• Provide real estate-related services and information
• Send newsletters, market updates, and marketing communications
• Send SMS/text communications when consent has been provided
• Improve website functionality and user experience
• Analyze website traffic and visitor behavior
• Comply with legal and regulatory obligations

EMAIL COMMUNICATIONS

By submitting your information through this website, you may receive email communications from Hines Homes.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in those emails.

Unsubscribing from marketing communications does not affect transactional, administrative, or service-related communications when applicable.

SMS COMMUNICATIONS

If you provide your phone number and consent to receive text messages, Hines Homes may send communications regarding:

• Real estate services
• Property updates
• Listing information
• Market updates
• Appointment scheduling and reminders
• Requested resources and downloads
• Follow-up communications related to inquiries or services

Message frequency varies.

Message and data rates may apply.

You may opt out at any time by replying STOP.

For assistance, reply HELP.

Consent to receive SMS communications is not required as a condition of purchasing any goods or services.

SMS TERMS & CONDITIONS

1. We use SMS to confirm appointments, send reminders, and notify clients of schedule updates or important changes.
2. You can cancel the SMS service at any time. Just text "STOP". After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.
3. If you are experiencing issues with the messaging program, you can reply with the keyword "HELP" for more assistance, or you can get help directly at delia@hineshomes.co.
4. Carriers are not liable for delayed or undelivered messages.
5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
6. If you have any questions regarding privacy, please read our privacy policy: https://hineshomes.co/privacy-policy

COOKIES AND TRACKING TECHNOLOGIES

This website may use cookies, pixels, and similar technologies, including services provided by third-party platforms such as Google, Meta (Facebook), and other analytics or advertising providers.

These technologies may be used to:

• Analyze website traffic
• Improve user experience
• Measure advertising effectiveness
• Deliver relevant content and advertisements

You may disable cookies through your browser settings; however, doing so may limit certain website functionality.

THIRD-PARTY SERVICE PROVIDERS

We may use third-party providers to assist in operating our business and website, including but not limited to:

• Website hosting providers
• CRM systems
• Email marketing platforms
• SMS communication providers
• Analytics providers
• Advertising platforms

These providers may access information only as necessary to perform services on our behalf and are required to maintain appropriate safeguards to protect your information.

INFORMATION SHARING

Hines Homes does not sell, rent, trade, share, or disclose personal information, mobile phone numbers, or SMS consent information to third parties or affiliates for marketing or promotional purposes.

SMS opt-in data and consent will not be shared, sold, rented, or disclosed to any third parties.

Information may be shared only with trusted service providers necessary to operate our business, including website hosting providers, CRM platforms, email service providers, analytics providers, and messaging providers. These providers are permitted to use information solely for the purpose of providing services on our behalf and are required to maintain appropriate safeguards to protect personal information.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may also disclose information if required by law, regulation, legal process, governmental request, or when necessary to protect our rights, property, or safety.

DATA SECURITY

Reasonable administrative, technical, and physical safeguards are implemented to help protect personal information.

While we strive to protect your information, no method of electronic transmission or storage is completely secure, and absolute security cannot be guaranteed.

YOUR PRIVACY RIGHTS

Depending on your state of residence, you may have certain rights regarding your personal information, including the right to:

• Request access to personal information we maintain about you
• Request correction of inaccurate information
• Request deletion of personal information where applicable
• Withdraw consent for marketing communications

To exercise these rights, please contact us using the information below

CHILDREN'S PRIVACY

This website is not intended for use by individuals under the age of 13.

We do not knowingly collect personal information from children under the age of 13.

CHANGES TO THIS PRIVACY POLICY

This Privacy Policy may be updated periodically.

Any changes will become effective immediately upon posting to this website. The updated date will always appear at the top of this page.

Continued use of the website constitutes acceptance of any changes.

CONTACT INFORMATION

Hines Homes

Email: delia@hineshomes.co

Keller Williams Realty 1 Harbison Way, Suite 115A Columbia, SC 29212

For questions regarding this Privacy Policy or the handling of personal information, please contact us using the information above.